Privacy Policy – Soft Smart Marketing

Effective Date: 10/1/2024

Website: www.softsmartmarketing.com
Contact Email: contact@softsmartmarketing.com

At Soft Smart Marketing, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and use www.softsmartmarketing.com (the “Website”) and the services provided therein.

1. Information We Collect

We may collect the following types of personal information from users:

Personal Identification Information: Name, email address, phone number, and other contact details that you voluntarily provide when contacting us, subscribing to our services, or filling out forms.
Technical Data: IP addresses, browser type, device type, operating system, and usage data (e.g., pages visited, time spent on pages), collected through cookies and other tracking technologies.
Payment Information: For transactions, we may collect billing details and payment information; however, payment processing is handled by third-party services, and we do not store payment information on our servers.

2. How We Use Your Information

We use the personal information collected for the following purposes:

Providing Services: To deliver the services you request, such as digital marketing, web development, and SEO optimization.
Communication: To respond to inquiries, provide customer support, and send important updates regarding your account or our services.
Marketing: To send promotional emails or newsletters if you have opted in, and to show relevant advertisements.
Improving Our Website: To analyze Website usage and improve functionality, performance, and user experience.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit the Website. These cookies help us understand your preferences, analyze trends, and deliver personalized content.

You may choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of the Website.

4. Third-Party Services

We may use third-party service providers for payment processing, analytics, marketing, and other essential services. These providers may have access to your personal information to perform specific tasks on our behalf, but they are obligated to maintain confidentiality and cannot use your information for any other purpose.

Examples of third-party services we may use include:

Google Analytics
Payment processors (e.g., PayPal, Stripe)

5. How We Protect Your Information

We are committed to ensuring that your personal information is secure. We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to request the deletion of your personal information, please contact us at contact@softsmartmarketing.com.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal information.
Right to Restrict Processing: You can request limitations on how we use your data.
Right to Object: You can object to the processing of your data for certain purposes, such as marketing.
Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at contact@softsmartmarketing.com.

8. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of any third-party websites. We encourage you to review their privacy policies when visiting such sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we update the policy, the revised version will be posted on this page with the updated effective date. We encourage you to review this page regularly to stay informed about how we are protecting your personal information.